Terms & Conditions

You must be 18 years or over to be eligible to become a Hartley Farm loyalty scheme member.

Collect 1 point for every £1 spent. 1 point is worth 1 penny to spend on products in store. This may be subject to change for promotional reasons.

Cards must be presented at time of purchase before transaction has been completed.

If the card is not present keep your receipt and the points from that transaction may be added at a later date. Each receipt can only be redeemed once.

Your rewards can be redeemed on any subsequent visit at Neston or Hartley Farm in our shop or kitchen.

Any points not used on purchases within 1 year from their collection date will be removed from your card and the remaining points balance altered. These will be unable to be redeemed for goods at this point.

In the event of a lost or stolen card please let us know so we can arrange a replacement card.

All offers linked to our loyalty scheme are subject to availability.

Cards have no monetary value.

You can terminate your membership at any time by advising us in writing. Any outstanding points which you have accrued will be immediately cancelled and no cash payments or other compensation will be provided.

This card remains property of Hartley Shop who reserve the right to decline issue, change the terms or withdraw the card at anytime. In case of withdrawal, any outstanding points you have accrued will be immediately cancelled and no cash payments or other compensation provided.